Shipping

 Shipping costs are calculated during checkout based on the weight, destination, and amount of your order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

We provide free shipping for orders above £300.

Delivery Terms

We ship from our different stores so:

  Transit Time Domestically

 In general, domestic shipments are in transit for 10-15 days.

 Transit time internationally

Generally, orders shipped internationally takes transit for 12-20 days.

Dispatch Time

Orders are usually dispatched within 2-4 business days of payment of an order.

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Change Of Delivery Address

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Customer service

For all customer service inquiries, please email us at [email protected]